Question 1

How do I open an account?

Accepted Answer

Click Open account, enter your details and verify your email address. You can start practicing on a demo account instantly, or complete identity verification to trade live with real funds.

Question 2

How do I verify my identity?

Accepted Answer

From your account settings, upload a valid government-issued ID and a recent proof of address. Verification is usually completed quickly, and we'll let you know the moment your account is approved.

Question 3

Can I try a demo account first?

Accepted Answer

Yes. Every new account includes a free demo funded with virtual money, so you can explore the platform, test strategies and place practice trades with zero risk before you go live.

Question 4

Which countries does Trixo Market support?

Accepted Answer

Trixo Market serves clients across many regions worldwide. The availability of specific products and payment methods can vary by country, and some jurisdictions are restricted — the registration form will confirm whether our services are available where you live.

Question 5

How do I deposit funds?

Accepted Answer

Go to the Wallet or Deposit section, choose a supported payment method and follow the on-screen steps. The methods available to you depend on your region.

Question 6

How long do withdrawals take?

Accepted Answer

Withdrawal times depend on the method you choose. Most requests are processed promptly, and you can track the status of any withdrawal directly from your account.

Question 7

What payment methods can I use?

Accepted Answer

We support major debit and credit cards including Visa, Mastercard and Maestro, popular e-wallets such as Skrill and Neteller, and bank transfer. The exact options shown at checkout depend on your country.

Question 8

Are there any deposit or withdrawal fees?

Accepted Answer

Trixo Market does not charge a fee on standard deposits, and most withdrawals are free depending on your VIP level. Your bank or payment provider may apply its own charges, and currency-conversion costs can apply when you fund in a different currency.

Question 9

What markets can I trade?

Accepted Answer

You can trade forex, real stocks, crypto, commodities, indices and ETFs — over 4,000 instruments in total — all from a single Trixo Market account.

Question 10

What is leverage?

Accepted Answer

Leverage lets you open a position larger than your deposit by borrowing from the broker, which can magnify both profits and losses. The leverage available depends on the instrument and your account, and using it increases risk — only trade within limits you fully understand.

Question 11

What are pips and spreads?

Accepted Answer

A pip is the smallest standard price move in a currency pair. The spread is the difference between the buy (ask) and sell (bid) price — effectively the cost of opening a position.

Question 12

Can I go short as well as long?

Accepted Answer

Yes. On most instruments you can open both long (buy) and short (sell) positions, so you can aim to profit whether a market is rising or falling.

Question 13

What is copy trading?

Accepted Answer

Copy trading lets you automatically replicate the trades of an experienced investor. When they open or close a position, the same action is mirrored in your account, scaled to the amount you allocate.

Question 14

How much money do I need to start copying?

Accepted Answer

You choose how much to allocate to each trader. Trades are scaled proportionally to your allocation, so you can start small and increase your investment as your confidence grows.

Question 15

Can I stop copying a trader at any time?

Accepted Answer

Yes. You stay in full control. You can pause copying, close individual copied positions or stop following a trader entirely at any moment.

Question 16

Is copy trading risk-free?

Accepted Answer

No. Past performance is not a reliable indicator of future results. Copied traders can lose money, and so can you. Only allocate capital you can afford to lose and diversify across several strategies.

Question 17

How do VIP levels work?

Accepted Answer

Your tier is based on the total funded balance on your account. As your eligible deposits reach the next threshold, you are upgraded automatically — there is nothing to apply for, and every benefit is free.

Question 18

What fees does Trixo Market charge?

Accepted Answer

Pricing is built around tight variable spreads, with no separate commission on eligible real stocks. Other costs — such as overnight financing on leveraged positions, currency conversion or an inactivity fee — may apply. See the Spreads and Fees pages for a full breakdown.

Question 19

How do I keep my account secure?

Accepted Answer

Enable two-factor authentication, use a strong and unique password, and never share your login details. We will never ask for your password by email or phone — if anyone does, it's not us.

Question 20

Is Trixo Market safe and regulated?

Accepted Answer

Client money is held in segregated accounts with leading-tier banking partners, and account security features such as two-factor authentication add further protection. Please note the content on this website is for general information only, uses illustrative data, and does not constitute investment advice.

Frequently asked questions

Account & getting started

Deposits & withdrawals

Trading

Copy trading

Fees, VIP & security